Cross-border parcel consulting · Estonia

Your carriers know what you pay. Do you?

InLog takes cross-border parcel operations apart — carrier by carrier, lane by lane, surcharge by surcharge — and puts them back together at a price you can defend. The advice comes from operators: we run a parcel network of our own, so we know what a carrier can concede and what it cannot.

Send us your lanes See what we look at

CollectionOrigin and consolidation

Line haulAir, road, sea

CustomsClearance and VAT

Last mileHome, PUDO, locker

What we do

Three questions, answered with your own numbers.

Most parcel spend is decided once and then repeats for years. We reopen it, using your shipment data and your invoices rather than a benchmark from someone else's business.

01 · Network

Which carrier, on which lane

Coverage, service level and price rarely point at the same carrier. We map your volumes onto the options and show where each one wins.

Carrier and route selection
Home vs PUDO and locker mix
Coverage-weighted blends
New market entry

02 · Commercial

What the rate should be

A rate card is not one number. We rebuild yours across the full weight ladder so a shifting parcel mix cannot quietly move your cost.

Rate benchmarking
Tender preparation and support
Full weight-band rate cards
Surcharge and fuel terms

03 · Control

Whether you are billed it

The agreed rate and the invoiced rate drift apart. We check every line against the contract and hand back the difference in writing.

Carrier invoice auditing
Weight and dimension disputes
Customs and VAT set-up review
Reporting your team can run

Cost stack

Where cross-border money actually leaks.

Every parcel carries the same five costs. Each one hides its overcharges somewhere different, so each one is checked differently.

Cost element	What we check	Where it hides
CollectionFirst mile	Pickup terms, consolidation points, minimum drops.	Flat fees that survive long after the volume outgrew them.
Line haulTrunk	Per-kilo rates by lane, pallet type, fill rate, fuel basis.	A pallet type pinned years ago, quietly excluding the cheaper lane.
CustomsClearance	Clearance model, VAT scheme, bonded storage, declaration source.	Duty paid twice, or a scheme that no longer matches the flow.
Last mileDelivery	Home, parcel shop and locker split, coverage gaps, returns.	One carrier priced for a country it only half covers.
SurchargesThe tail	Fuel, remote area, oversize, address correction, redelivery.	Percentages applied to the wrong base, every single invoice.

Weight is the one that pays for the whole exercise: manifested weight, billed weight and chargeable weight are three different numbers, and only one of them is on your rate card.

How we work

Four steps, and you own the result.

No retainer before there is something to act on. The first step is deliberately small, so you can judge the work before committing to it.

Step 01

Baseline

Send shipment data and three months of carrier invoices. We rebuild what you actually pay per lane, per weight band, per service.

Step 02

Findings

A written read of where the money goes and what is wrong with it, with each finding traced to the invoice line it came from.

Step 03

Options

Alternatives priced side by side on your own volumes — carrier changes, service mix, a tender, or simply enforcing the contract you have.

Step 04

Implementation

We stay through the negotiation and onboarding, then measure the first invoices against what was agreed.

Invoice audit

Every line checked against the contract.

Carrier invoices arrive as tens of thousands of rows a month. We reprice each one against your agreed card and surface only the rows that disagree — with the parcel, the lane and the euro amount attached, ready to send back to the carrier.

Ask for a sample audit

Findings · sample

Weight mismatchRecover412 rows

Overcharged vs cardRecover168 rows

Unknown surchargeQuery54 rows

Duplicate parcelCredit due23 rows

Parcel not in systemQuery9 rows

Priced as agreedClear— rest

Illustrative categories — your own figures replace these

Contact

Start with one lane and one invoice.

Tell us where your parcels go, roughly how many a month, and who carries them today. That is enough for a first read — and it costs nothing to find out whether there is anything worth chasing.

Company: Infinite Logistics OÜ · Estonia
Contact: Gregor.aru@inlog.ee